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FAQ

How is the sizing?

  • Our t-shirts run true to size
  • Our windbreakers run a bit large, we recommend to size down.   

How can I modify or cancel my order?

  • Notify us within 24 hours at identitco@gmail.com

Where Can I get my Tracking #?

  • Give us an email requesting for your tracking # and we will provide it for you once your item has been shipped.

Do you do International Shipping?

  • Not yet

Do you take returns?

  • Yes

What is the return/exchange policy?

  • We want our customers to be fully confident and satisfied with their purchases. Exchanges or 100% refunds are accepted within 14 days from the shipped date. 
  • Must be unaltered and unwashed with all tags attached